Refund & Cancellation Policy
A Legal Disclaimer
The explanations and information provided here outline Nausheens.com’s general approach to refunds and cancellations.
This content is intended for transparency and should not be interpreted as a legal guarantee or financial commitment beyond the terms listed.
We recommend users read this policy carefully before booking a session.
Refund & Cancellation Policy - The Basics
At Nausheens.com, we strive to ensure that every client receives reliable and flexible scheduling.
We understand that circumstances may change, so our policies are designed to be fair to both our clients and practitioners.
This policy applies to all services provided through our website, including therapy, dance movement, astrotherapy sessions, and workshops.
What to Include in the Privacy Policy
1. Cancellations
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Sessions cancelled 24 hours or more before the scheduled time are eligible for a 100% refund.
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Cancellations made within 24 hours of the session are non-refundable.
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No-shows (missed sessions without notice) are considered completed and non-refundable.
2. Rescheduling
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You may reschedule once, free of charge, if done at least 12 hours before the session.
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Repeated rescheduling or short-notice requests may incur an administrative fee.
3. Refund Process
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Refunds (if approved) will be processed within 5–7 business days from the cancellation date.
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All refunds will be credited back to the original payment method used for booking.
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In case of delays beyond 7 business days, contact us directly for assistance.
4. Non-Refundable Services
Refunds are not available for:
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Completed sessions
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Group workshops or training programs already initiated
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Special promotions or discounted packages
5. Service Disruptions
In rare cases of technical or scheduling issues from our side (e.g., therapist unavailability, connectivity failure), sessions may be rescheduled at no additional cost or refunded in full at our discretion.
6. Contact for Refund Queries
7. Policy Updates
This Refund & Cancellation Policy may be updated periodically. All updates will be posted on this page with the revised effective date.
Last Updated: October 10, 2025